Case Study 1 : Virtual Sales Assistant(VSA) for Modi Properties
INTRODUCTION
Modi Properties Pvt. Ltd. is amongst the leading builders in the twin cities of Hyderabad & Secunderabad, India, since 1968.
It has a track record of:
CHALLENGE
Modi properties generates many leads through various digital and other marketing campaigns. The incoming queries are answered:
a) On phone,
b) Whatsapp business number or
c) Live chat service.
a) On phone,
b) Whatsapp business number or
c) Live chat service.
The challenges have been:
SOLUTION
Modi properties implemented Virtual Sales Assistant (VSA) built on TruVoice AI platform, along side WhatsApp and Live Chat Services. Within a month, Modi properties is solely relying on VSA for prospect engagement and sales assistance.
The highlights are:
BUSINESS IMPACT
40%
Savings in customer engagement costs
50%
Increase in lead conversion
Information integrity
Case Study 2 : WhatsApp Customer Engagement for Elate Wellbeing
INTRODUCTION
Elate Wellbeing provides short-term and medium-term wellness programs virtually. The programs are fast moving which involves sharing educational content, timely tasks, and answering queries. Elate wellbeing is growing very fast owing to the increasing demand for virtual wellness programs.
CHALLENGE
Elate uses web and WhatsApp mode for delivery of wellness programs.
The challenges are:
SOLUTION
TruVoice has built a custom solution for WhatsApp customer engagement and program delivery for Elate Wellbeing.
BUSINESS IMPACT
Elate business model has just morphed into a highly scalable, AI enabled business model.
60%
Savings in operational costs.
High scalability as both program delivery and consulting are automated.
Case Study 3 : Fintosh
Fintosh is a Virtual Financial Advisor for anyone. It provides services such as tax planning, investment planning, retirement plans, child education plans, insurance plans, SIP plans and more. It can also find suitable funds based on risk profiling and investor objectives.
Fintosh is built on TruVoice platform as a B2C product and is available as an Android App and on Web.
Case Study 4 : Lead Management & Customer Engagement for Yoga Sadhana
INTRODUCTION
Yoga Sadhana is Australia’s first private school to teach Isha Hatha Yoga – and part of a global movement to revive the ancient art and science of classical yoga.
CHALLENGE
Yoga Sadhana receives several inquiries from social media, both on WhatsApp and on its Website.
SOLUTION
TruVoice has designed and automated the entire Lead Management and Customer Engagement for Yoga Sadhana.
BUSINESS IMPACT
Will be updated after few days of observations period!
Case Study 5 : Virtual Customer Support Assistant for Centa.org
INTRODUCTION
Centa is an Ed-tech Company that helps teachers achieve their career aspirations, by assessing and certifying their competencies, connecting them to great opportunities and supporting their professional development.
CHALLENGE
Centa receives hundreds of inquiries and support requests every month. The volumes run into several thousands during special launches.
SOLUTION
TruVoice has designed and automated Customer Support for Centa.
BUSINESS IMPACT
Will be updated after few days of observations period!